Order Procedure

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Simply email us at specialmomentsshop@hotmail.com with the following information:
  • Name
  • Item code no and quantity
  • Your mobile no.and return email address
  • Mailing address for delivery.
  • Collection option: Normal mail, registered mail(recomended) or self collection

Confirmation /Payment
  1. Please make payment to POSB A/C No: 274-03385-1.
  2. Upon receive an invoice on total purchase via email.
  3. Payment and delivery details will be clearly stated in our email reply.
  4. We will proceed with your order upon receipt of payment.
  5. Items will be delivered within 10 to 14 working days.
 

 
Delivery/Collection
Bubble envelope will be used for sending out items like Wrist Corsages, Ring Pillow.
Candle Holder, Flower Girl Basket and Wedding Pen must be self collected.
 
(i) Singpost – Normal mail S$1.50 per order / Registered Mail – S$4 per order
(ii) Self Collection – Choa Chu Kang(Yew Tee MRT)
 

Note

1. We will not held responsible for lost parcels / damaged mailed-out items should you not opt for registered mail.
2. Transaction reference is needed for all ATM transfers, a snapshot of your transaction receipt may be required for verification purpose.
3. Price stated are non negotiable.
4. All products on Special Moments Shop are handmade. We seek your kind understanding to handle these delicate pieces with care. They may have a slight differences at times. As much as we could, we try our best to ensure that they look as beautiful as you've seen in the pictures.
5. Goods sold are Non-Exchangeable & Non-Returnable.

 
 

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